Joining Property Plan

All payments to Property Plan Ltd will be taken on the 1st of the month. If payment is unsuccessful then this could affect your plan.

To cancel your plan you can logon through the website and go through the cancel plan process.

You can cancel your plan over the phone. Just call our office on 0800 086 2474 and we will guide you through the process.

If a plan is cancelled before the 12month period this could incur charges for any works carried out already.

Making A Claim


The quickest way to log a claim is via your customer portal and follow the one screen instructions.


Call our dedicated claims hotline number where a member of our team will book in an appointment for you.

Boiler Service

All property plan boiler gas safety checks and boiler servicing may take place during the warmer months, (APRIL-SEPT) freeing us up to deliver a quality service when you need us most in the winter.